Q. What is your production time?
A. As quick as 1-day. Standard production is 2-3 business days from art approval, but we offer free 1-day Rush Service on most items. Be sure to indicate your required in-hand date upon check out or for more information call 800-377-8646, Live Chat, or e-mail us at sa[email protected]
Q. How long does it take to ship my order?
A. We will have it ready in time to meet your deadline using the most reliable, least expensive shipping method.
Q. How much is engraving, logo and set-up?
A. We do not charge extra for engraving or set up. Everything is included. We have no hidden fees.
Q. Where do I send my artwork?
A. You can upload Artwork at checkout, or e-mail it to [email protected]
Q. How do I know this item is fairly priced?
A. ALL EDCO products come with our official Best Price Guarantee. We are so confident about our price that if you are able to find one of our products, decorated with the same process for less anywhere else, we will match that price and also give you an additional 10% off. Our goal is to eliminate the stress of shopping for awards by offering the best price, free unlimited engraving, free shipping and no hidden fees.
Q. How long does it take to process a refund?
A. Edco will submit it today and your processor will take their standard time.