Normal production time is 2-3 business days. Large quantity orders or custom shaped awards can take longer and will be quoted prior to the beginning of production. Advising us in advance of your planned presentation date is highly recommended. We will schedule production to allow ample shipping time for you to receive your awards a few days prior to that date. However, delays in artwork approval or shortened production time could result in the need for priority shipping.
Rush orders are our specialty. We understand that sometimes the need for an award comes up unexpectedly. When that occurs, we are ready, willing and able to help you meet your deadline. In order to maintain our commitment to helping you look good, we offer one and two day service on most of our products.
Free art proofs will be generated within 1-2 business days, or less than 24hrs for rush orders. Our customer care team will contact you for approval before any work is done. When a large quantity of the same kind of award are purchased, a layout proof will be provided first. Once the layout is approved, we will send art proofs for all the individual awards to ensure spelling accuracy. We do not generally supply art proofs for rush orders of trophy plates and resin figures. We reserve the right to charge per proof when number of proofs/changes becomes excessive.
Dedicated US Employees!
Throughout the USA.
Free shipping on all orders over $100 in the continental USA!
for all those unaxpected time crunches!